Vstager - AI Video Generation Platform

1. Introduction

Welcome to Vstager ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you use our AI video generation platform.

By using Vstager, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Personal Information

Account Information: Name, email address, profile picture (if provided)
Payment Information: Processed securely through third-party payment providers (Stripe, Creem). We do not store your complete credit card information.
Authentication Data: Login credentials (handled securely via OAuth and magic links)

2.2 Content Data

Uploaded Content: Images, prompts, and reference materials you upload for video generation
Generated Videos: Videos created by our AI models, including metadata
Transaction History: Credit usage, purchase records, and generation history

2.3 Usage Data

Log data (IP address, browser type, device information)
Usage patterns and preferences
Cookies and similar tracking technologies

3. How We Use Your Information

We use your information for the following purposes:

Service Delivery: Process video generation requests and manage your account
Payment Processing: Handle transactions and send billing-related communications
Service Improvement: Analyze usage patterns to enhance our AI models and user experience
Communication: Send you important updates, security alerts, and support responses
Security: Detect, prevent, and address technical issues and fraudulent activity
Legal Compliance: Comply with legal obligations and enforce our terms

4. Data Sharing and Disclosure

We do not sell your personal data. We may share your information only in the following circumstances:

Service Providers: Third-party services that help us operate (AI providers, payment processors, cloud hosting, analytics)
Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition
Legal Requirements: When required by law, court order, or government authorities
Protection of Rights: To protect our rights, privacy, safety, or property, or that of our users

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

Encryption of data in transit and at rest
Secure authentication mechanisms
Regular security assessments and updates
Access controls and authorization systems

However, no method of transmission over the Internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

6. Data Retention

We retain your personal data for as long as necessary to provide our services and fulfill the purposes outlined in this policy:

Account Data: Retained while your account is active
Generated Content: Stored according to your account plan and subscription terms
Transaction Records: Retained for legal and tax purposes (typically 7 years)
Deleted Accounts: Data deleted within 30 days of account closure, except where legally required to retain

7. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

7.1 General Rights

Access: Request a copy of your personal data
Correction: Update or correct inaccurate information
Deletion: Request deletion of your personal data
Objection: Object to processing of your data
Restriction: Request limitation of data processing
Portability: Receive your data in a structured format

7.2 GDPR Rights (EU Residents)

If you are located in the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR), including the right to lodge a complaint with a supervisory authority.

7.3 CCPA Rights (California Residents)

If you are a California resident, you have the right to know what personal information we collect, request deletion, and opt-out of the sale of your personal information.

To exercise your rights, contact us at support@vstager.ai

8. Third-Party Services

Vstager integrates with various third-party services:

AI Providers: Evolink, Kie (for video generation)
Payment Processors: Stripe, Creem
Authentication: Google OAuth
Cloud Services: Cloudflare R2/S3 (for content storage)
Analytics: PostHog (for usage analytics)

These third parties have access to your personal information only to perform specific tasks on our behalf and are obligated not to disclose or use it for other purposes.

9. Cookies and Tracking

We use cookies and similar tracking technologies to:

Remember your preferences and settings
Authenticate your session
Analyze usage patterns and improve our services
Provide personalized content

You can control cookies through your browser settings, but disabling cookies may affect functionality.

10. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will delete it promptly.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

12. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

13. Contact Us

If you have questions, concerns, or requests regarding this privacy policy or our data practices, please contact us:

Email: support@vstager.ai
Website: https://vstager.ai