Question 1

How long does AI video generation take?

Accepted Answer

Most AI videos are generated within 10-15 seconds for 10-second clips, and 30-60 seconds for longer videos up to 15 seconds. The actual time depends on the model and video length.

Question 2

What video quality can I expect?

Accepted Answer

We support multiple quality levels from 480P to 1080P Full HD. Premium models like Sora 2 and Wan 2.6 produce stunning 1080P videos suitable for professional use.

Question 3

How do credits work?

Accepted Answer

Each video generation consumes credits based on the model and duration. For example, a 10-second Sora 2 video costs approximately 5 credits. Credits never expire as long as your account remains active.

Question 4

Can I get a refund?

Accepted Answer

Credit packages are non-refundable once purchased. However, if a video generation fails due to technical issues on our end, the credits will be automatically refunded to your account.

Question 5

What can I use the videos for?

Accepted Answer

You can use AI-generated videos for any legal purpose including real estate marketing, social media content, business presentations, and more. You retain full commercial rights to videos you create.

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